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Identify the MAC Addresses of Host Computers from the Management Server   « Go Back

Summary

Administrators can verify the host MAC address reported to the Management Server for security and auditing purposes. This article describes how to obtain the information from the Management Server.


Applies to

Moka5 3.17 or higher


Exclusions

This feature is available with single-tenant Moka5 installations, and is not currently available on multi-tenant installations of Moka5 Service Provider Edition.


How to obtain device properties from the Moka5 Management Server

Each Moka5 Player (client) automatically reports its host MAC addresses to the Management Server after the first-time registration, and upon any changes to host MAC addresses.
  • Login to the Management Console with an account that has Desktop Administrator or Report Viewer role permissions.
  • Go to Reports > Devices.
  • Click the Export Properties to CSV button.
  • Download and save the file mokafive_deviceproperties<date>.csv.

How to interpret the MokaFive_Device_Properties csv report

When you open the CSV file in Excel, you will see a report with various columns. The following are descriptions of the main fields.
  • deviceid – This is a unique identifier for a host computer that has installed Moka5 Player and registered with the Management Server. This report contains key/value pairs that correspond to a deviceid.
  • namespace – The namespace called “device” contains the key named “MAC_ADDRESSES”
  • key – The key named “MAC_ADDRESSES” contains the values for MAC addresses.
  • value – This field contains the actual data. Please note that this will include the MAC addresses of all network adapters installed on the host computer, including Ethernet (wired), Wi-Fi, VPN, and VMware Virtual Network adapters. Multiple MAC addresses for the same device are separated by commas.


Example – CSV report



The MAC addresses for two different host computers are highlighted in the screenshot above.

Sample workflow

Let’s say that the administrator wants to use the data from the CSV report to establish a relationship between user and MAC address. (This assumes the administrator has working knowledge of database tables, queries, and Active Directory.)
  • Look up the user’s objectGUID attribute in Active Directory. (This is the globally unique identifier for the user object in AD.) We will refer to this value as the guid.
  • Using the guid, look up the deviceid in the CSV file. (One guid may correspond to multiple deviceid’s. This means that a single Moka5 user may have LivePCs on multiple desktops or laptops).
  • For a specific deviceid, look up the MAC address in the CSV file.